You forgot one - sometimes you have to say NO
I agree with your tips, but I think you forgot one, sometimes you have to say NO. You can be taken advantage of and kill yourself helping everyone else that you don't get your own work done. I'll...
View Article#3.5 Keep your hands off the darn mouse
Totally agree with the Show, tell, and then let them get their hands dirty. But will go so far as to say, once you hit that point, you aren't allowed to touch the mouse again. When someone isn't doing...
View ArticleWhen students teach students...
I don't allow the "teacher" to touch the "learner"'s computer. If we followed the same philosophy when helping other teachers, they'd overcome the fear of clicking "the wrong thing."Also, if you can...
View Article2) Avoid Saying "It's
2) Avoid Saying "It's Easy" Just because it is easy for you, doesn't mean it is easy. The phrase has a way of making people feel stupid if it was not easy for them. Just tell them you will be happy to...
View ArticleI have to say I really
I have to say I really appreciated this article as it relates to providing assistance to others who may need help. I often find myself right in the middle of the technology spectrum. I have many areas...
View ArticleTech Door Mats
If your job is not to provide technical support for pay, but you are tech savvy, people can quickly become dependent upon you to solve their own tech work issues. You DO have to say no or risk being...
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